Why Computer Skills Matter

​Computer skills are used in all industries. It is important to show you have these skills when you are applying for jobs. Be sure to include these skills on your resume. Be prepared to show your skills during the interview process to prove you are qualified for the job.​ Take a look at the
Digital Literacy Guide for more in-depth information.

There are various levels of computer users:

• New Computer Users
• Intermediate Computer Users
• Technical Professional Computer Users​​​

There are programs to help you update your computer skills. Many offer industry ​​​recognized credentials when you complete tests.  These programs can be offered through:

• 
  Community-Based Organizations,
• Online Resources, and
• 
  Technical Training Programs.

Regardless of your skill level, keeping your skills updated and following technology trends can help you:

• Understand the big picture impact on your job and your industry.
• Stay safe and protect your identify.
• Protect customer information.
• Stay competitive and use productivity tools.
• Communicate and stay informed.
• Research and find solutions.
• Share information.

Examples

Basic Computer Skills

• Understand and use basic computer hardware and software.
• Understand common computer terminology.
• Demonstrate proper care and correct use of media and equipment.

Workplace Computer Applications

• Have keyboarding skills.
• Use web-based tools and social media.
• Use word processing, spreadsheet, presentation, graphic, and database software.
• Use collaborative/groupware applications.

Working with Tools & Technology

• Select appropriate tools or technological solutions.
• Stay current with technology.
• Troubleshoot tools and technologies.​​​
  

Scenario Guides

If you’d like to quickly test yourself on these skills, check out our scenario guide. This guide provides you with a few example situations on the first page, as well as space where you can write your solutions. Once you’ve done this, measure your responses against our answers on the second page.

You can find this guide in the “Documents” section of this article.