Policy Chapters and Sections

On-Site Reviews

Chapter: 10 Section: 7.3
Effective Date: 2/15/2019
Expiration Date: Continuing
Published Date: 9/9/2020 12:06:09 PM
Status: Current
Version: 2

Tags: EO, Disability, Equal Employment Opportunity, Nondiscrimination, NDP, NDP

  1. On-Site Reviews provide the opportunity to meet and discuss policies, procedures, or issues with top LWIA management and the EO Officer. It may be used to clarify information from the desk review. The primary contact during this phase of the review is the LWIA EO Officer. The site review consists of the following:
    1. An entrance conference, to include discussion of the results of the desk review;
    2. Policy and Procedures Review (i.e., EO Program staff training, sexual harassment, complaints, monitoring procedures, LEP, and applicant files reviews);
    3. Site locations, points-of-contacts and route coordination;
    4. Website Accessibility;
    5. Staff surveys and interviews;
    6. Customer surveys and interviews;
    7. Facility-accessibility survey review and assessment;
    8. Review of customer information materials, tag lines, bulletin boards, to include materials in alternative formats and languages other than English;
    9. Review of community contact programs;
    10. Complaint-file review;
    11. Discussion of program intake and assessment processes, to include provisions to serve individuals with disabilities or who are non-English speaking (LEP Program and language cards;
    12. Contracts and assurances boilerplate clauses and other similar agreements are reviewed to ensure that they are nondiscriminatory;
    13. Review of EO role-related training and budgets for equal opportunity officers planned and accomplished to date; and
    14. An exit conference to include a discussion of preliminary findings.
  2. If technical assistance is necessary, it may be done during the on-site visit as time permits or scheduled at a future date.

Section 188 Reference Guide PROMISING PRACTICES IN ACHIEVING NONDISCRIMINATION AND EQUAL OPPORTUNITY

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