Policy Chapters and Sections

Career Services

Chapter: 7 Section: 1
Effective Date: 7/1/2015
Expiration Date: Continuing
Published Date: 8/11/2021 8:58:00 AM
Status: Current
Version: 4

Tags: Career Services, Program Eligibility, Services

  1. Career services available to WIOA adults and dislocated workers replace core and intensive services previously available under the Workforce Investment Act. While the majority of career services were either a core or intensive service, additions have been made to include the requirement for assessments and the development of an Individual Employment Plan (IEP).
    1. Assessments can be provided by any of the agency partner programs or service providers.
    2. Individual employment plans provide direction for the customer from the moment they enter the system until they exit and attain long-term meaninful employment.
  2. There are three types of "career services":  basic career services, individualized career services, and follow-up services.
    1. Basic career services may be a self-service activity or provided through staff assistance.
    2. Individualized career and follow-up services must be provided through staff assistance.
  3. The career services that must be made available are further outlined in WIOA Section 134(b)(2) and in TEGL 19-16.

WIOA Section 129 - Use of funds for youth workforce investment activities

WIOA Section 134 - Adult and Dislocated Worker Employment and Training Activities, Use of funds

USDOL Training and Employment Guidance Letter (TEGL) No. 14-18, Aligning Performance Accountability Reporting, Definitions, and Policies Across Workforce Employment and Training Programs Administered by the U.S. Department of Labor (DOL) (March 25, 2019)

USDOL Training and Employment Guidance Letter (TEGL) No. 19-16, Guidance on Services provided through the Adult and Dislocated Worker Programs under the Workforce Innovation and Opportunity Act (WIOA) and the Wagner-Peyser Act Employment Service (ES), as amended by title III of WIOA, and for Implementation of the WIOA Final Rules (March 01, 2017)

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