Policy Chapters and Sections

Program Coordination and Service Integration

Chapter: 2 Section: 1.2
Effective Date: 1/10/2020
Expiration Date: Continuing
Published Date: 11/16/2023 2:18:09 PM
Status: Current
Version: 3

Tags: Planning, WIA/WIOA Transition/Implementation, Local Plan, Planning

  1. The State of Illinois is committed to the integration of the core and required partner programs throughout the workforce system. The planning process must be informed by the service integration activities outlined in the Service Integration section of the policy manual. The policy defines service integration as a combination of strategies to align and simplify access to one‐stop center services and supports for employers, job seekers and system customers with the goal of providing the best experience possible. Service integration may occur across entities delivering specific services or programs, across time as customer needs change, or both.
  2. The Planning Guide emphasizes that regions and local areas must demonstrate their commitment to service integration by providing specific plans and actions for working toward alignment, as well as any challenges to aligning the plans and activities within each region and local area. As the planning process evolves, regions and local areas must demonstrate the alignment with the strategic plans of other required partners and be sure to integrate other relevant parts when applicable. Local planning must also align with the community colleges’ Perkins Career and Technical Education (CTE) Four (4)-Year Plan. Local Workforce Innovation Boards (LWIBs) and Adult Education providers are required to be consulted through the completion of the Comprehensive Local Needs Assessment and the Perkins Local Application.