Bill and Account Collectors


Finance > Bill and Account Collectors > Skills and Abilities
Occupation is in demand for the following regions: Northern Stateline
110600
100021
Bill and Account Collectors

Bill and Account Collectors - Skills and Abilities

Bill and account collectors need to:

Communicate

  • Listen to others and ask questions.
  • Speak clearly so listeners can understand.
  • Understand spoken information.
  • Understand written information.
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  • Write clearly so other people can understand.
  • Read and understand work-related materials.

Reason and Problem Solve

  • Analyze ideas and use logic to determine their strengths and weaknesses.
  • Develop rules that group items in various ways.
  • Concentrate and not be distracted while performing a task.
  • Notice when something is wrong or is likely to go wrong.

Manage Oneself, People, Time, and Things

  • Manage the time of self and others.
  • Check how well one is learning or doing something.

Work with People

  • Persuade others to approach things differently.
  • Be aware of others’ reactions and understand the possible causes.
  • Look for ways to help people.
  • Solve problems by bringing others together to discuss differences.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.