In a typical work setting, shipping and receiving clerks:

Interpersonal Relationships

• Have a high level of social contact. They interact with coworkers and contacts in other organizations.
• Are responsible for work outcomes.
• Are very responsible for coworkers' health and safety.
• Sometimes deal with unpleasant, angry, or discourteous contacts in other organizations, usually in conflict situations.
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• Communicate with coworkers and contacts in other organizations by telephone or in person daily.
• Often use e-mail to communicate with coworkers and contacts in other organizations. Occasionally write letters and memos.
• Work in a group or as part of a team and coordinate work activities.

Physical Work Conditions

• Work indoors most of the time. May work in cold storage rooms or outside on loading platforms on occasion.
• Are sometimes exposed to loud sounds and distracting noises.
• Are occasionally exposed to contaminants. Wear protective safety attire in these situations.
• Work near other people, but usually have a few feet of space separating them from others.

Work Performance

• Must be exact in their work. Errors could cost the company money.
• Repeat the same physical activities, such as moving or lifting materials.
• Make decisions on a weekly basis that affect company money. They consult supervisors for some decisions, but make most without talking to a supervisor.
• Must meet strict deadlines on a daily basis.
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• Are able to set some tasks for the day without consulting a supervisor.

Hours/Travel

• Generally have a set schedule each week.
• Usually work 40 hours a week.