Community Service Managers


Human Services > Community Service Managers > Working Conditions
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Community Service Managers

Community Service Managers - Working Conditions

In a typical work setting, social and community service managers:

Interpersonal Relationships

  • Have a high level of social contact. They work closely with agency staff.
  • Are responsible for the work done by their staff.
  • Are responsible for the health and safety of their staff and the community.
  • Often work with unpleasant, angry, or discourteous individuals from the community.
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  • Communicate with coworkers and the public daily by telephone, e-mail, or in person.
  • Are sometimes placed in conflict situations.
  • Work in a group or as part of a team.

Physical Work Conditions

  • Always work indoors. May on rare occasions work outdoors, such as when attending outdoor fundraisers or field trips.
  • Work in a vehicle when traveling between agencies.
  • Work somewhat close to other people, such as when sharing office space.

Work Performance

  • Must be sure their work is exact. Errors could affect the safety or security of clients.
  • Must repeat the same mental activities some of the time.
  • Make decisions on a daily basis that strongly impact coworkers and clients. They rarely consult with directors before making decisions.
  • Rarely consult with directors before setting tasks and goals for the day.
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  • Must meet strict deadlines on a daily basis.

Hours/Travel

  • Generally have a set schedule each week.
  • Usually work 40 hours a week.
  • May sometimes work evenings or weekends to meet with clients or community groups.
  • May work overtime to meet budget or funding deadlines.
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  • May travel to speaking engagements or professional conferences.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.