Community Service Managers


Human Services > Community Service Managers > Knowledge
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Community Service Managers

Community Service Managers - Knowledge

Social and community service managers need knowledge in the following areas:

  • Customer and Personal Service: Providing special services to customers based on their needs.
  • Administration and Management: How to run a business or group.
  • English Language: The meaning and use of the English language.
  • Psychology: People, their actions, and mental processes and how to treat problems.
  • Education and Training: The methods of teaching and learning.
  • Personnel and Human Resources: The policies to hire and retain employees.
  • Therapy and Counseling: The mental or physical problems and methods for treatment.
  • Public Safety and Security: How to protect people and property.
  • Clerical: General office work such as filling and storing information.
  • Sociology and Anthropology: Where people come from and how they behave.
  • Mathematics: The rules and uses of numbers.
  • Computers and Electronics: Computer hardware and software.
  • Law, Government, and Jurisprudence: Laws, rules of the court, and the politics.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.