In a typical work setting, taxi drivers and chauffeurs:

Interpersonal Relationships

• Have a high level of social contact. They deal with many passengers throughout the day.
• Are responsible for the safety of passengers.
• Sometimes deal with unpleasant, angry, or discourteous passengers.
• Are responsible for their work outcomes.
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• Communicate with dispatchers and public daily by telephone or in person.
• Work in a group or as part of a team.

Physical Work Conditions

• Work outdoors most of the time. May work indoors for short periods, such a when filling out paper work.
• Always work in a vehicle.
• Are often exposed to contaminants, such as exhaust from cars.
• Are sometimes exposed to extremely bright or inadequate lighting while driving.
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• Work near other people, but usually have a few feet of space separating them from passengers.
• Sometimes wear a special uniform.

Work Performance

• Must be exact in their work. Errors could seriously endanger the safety of passengers.
• Make decisions on a daily basis that strongly impact clients and the reputation of the company. They rarely consult with supervisors before making decisions.
• Rarely consult a supervisor before setting tasks for the day. This is because they do many of the same tasks throughout the day.
• Must meet strict deadlines daily.

Hours/Travel

• Generally have a set schedule each week.
• May work full time or part time, but most work 40 hours a week.
• May work long hours in a single day.
• May work all schedules, including nights, evenings, weekends, and holidays.