Credit Counselors - Working Conditions

In a typical work setting, credit counselors:

Have a very high level of social interaction. They interact with customers throughout their day.
Sometimes deal with customers who may be upset about their finances.
Communicate with others every day by phone, e-mail, and in-person. They also write letters and memos.
Often work as part of a team or in a group.

Must be accurate when looking at a customer's finances.
Repeat the same mental tasks most days they work.
Work in a competitive environment and meet strict daily and weekly deadlines.
Often make decisions that affect customers. They sometimes consult supervisors before making a decision but often act independently.
[ More ]
Set most of their daily tasks and goals without talking to a supervisor first.