Recreation Attendants


Hospitality and Tourism > Recreation Attendants > Working Conditions
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Recreation Attendants

Recreation Attendants - Working Conditions

In a typical work setting, recreation attendants:

Interpersonal Relationships

  • Have a high level of contact with other people. They spend most of their time helping customers.
  • Are sometimes placed in conflict situations.
  • Often deal with unpleasant, angry, or discourteous customers.
  • Are responsible for the health and safety of others. They must be sure that equipment is used in a safe manner.
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  • Are responsible for work outcomes and results of other attendants.
  • Communicate with coworkers and customers daily by telephone or in person.
  • Work in a group or as part of a team.

Physical Work Conditions

  • Usually work outdoors at amusement parks. However, attendants at bowling alleys and other recreation facilities work indoors.
  • Are often exposed to sounds and noise levels that are distracting and uncomfortable.
  • Are sometimes exposed to very bright or very dim light.
  • Are sometimes exposed to hazardous situations that may produce cuts. Attendants can reduce the risk by following safety procedures.
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  • Work very near customers. They often work within inches of other people.

Work Performance

  • Must be fully exact in their work. Errors could endanger the safety of customers.
  • Make decisions on a daily basis that affect customers. They rarely consult a supervisor before making a decision.
  • Are able to set most tasks and goals for the day without talking to a supervisor. This is because they do many of the same tasks with each customer.
  • Repeat the same physical and mental tasks throughout the day.

Hours/Travel

  • Generally work an irregular schedule. More recreation attendants are needed during peak vacation times.
  • May work part time or full time, but most work less than 40 hours a week.
  • May work evenings, weekends, and holidays.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.