Counter attendants need knowledge in the following areas:
- Customer and Personal Service: Providing special services to customers based on their needs.
- Food Production: The methods for planting, growing, and harvesting food.
- Sales and Marketing: The methods for selling products and services.
- English Language: The meaning and use of the English language.
- Public Safety and Security: How to protect people and property.
- Administration and Management: How to run a business or group.
- Mathematics: The rules and uses of numbers.
- Production and Processing: How products are made and distributed.