Coffee Shop Attendant

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Coffee Shop Attendant

Coffee Shop Attendant - Knowledge

Counter attendants need knowledge in the following areas:

  • Customer and Personal Service: Providing special services to customers based on their needs.
  • Food Production: The methods for planting, growing, and harvesting food.
  • Sales and Marketing: The methods for selling products and services.
  • English Language: The meaning and use of the English language.
  • Public Safety and Security: How to protect people and property.
  • Administration and Management: How to run a business or group.
  • Mathematics: The rules and uses of numbers.
  • Production and Processing: How products are made and distributed.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.