Policy Chapters and Sections

Complaint and Grievance Procedures Definitions

Chapter: 8 Section: 5.2
Effective Date: 7/8/2020
Expiration Date: Continuing
Published Date: 8/18/2021 2:10:36 PM
Status: Current
Version: 2

Tags: Nondiscrimination, Equal Employment Opportunity, Grants

  1. The following definitions apply to this policy only.
    1. “Appellant” means the person or organization that requests a review from the State of Illinois, Office of Employment and Training (OET) of either a decision made by the Local Area Hearing Officer that is not satisfactory, or if the Local Area Hearing Officer fails to timely issue a decision on a Complaint or Grievance as described herein.
    2. “Complaint” means an allegation of a violation of WIOA or WIOA-related regulations or policies by another person, persons, or organization.
    3. “Complainant” means the person submitting the Complaint.
    4. “Days” means calendar days, not business days.
    5. “Grievant” means the person submitting a Grievance.
    6. “Grievance” means an allegation against an employer that receives WIOA Title IB funding for a violation of labor standards.
    7. “LWIA” or “Local Area” means Local Workforce Innovation Area.
    8. “LWIB” means Local Workforce Innovation Board.
    9. “Party” means either the Complainant, Grievant, Appellant or the Respondent.  Collectively, the Complainant, Grievant, Appellant and Respondent(s) shall be referred to as the “Parties.”
    10. “Respondent” means the person(s) or organization(s) against whom a Complaint or Grievance or an appeal of a Complaint or Grievance decision has been filed.