Policy Chapters and Sections

Recordkeeping

Chapter: 10 Section: 8.6
Effective Date: 2/15/2019
Expiration Date: Continuing
Published Date: 9/9/2020 2:13:34 PM
Status: Current
Version: 2

Tags: EO, Disability, Equal Employment Opportunity, Nondiscrimination, NDP, NDP

  1. Both the LWIA EO Officer and the State WIOA EO Officer shall maintain records regarding complaints and actions taken for three years from the date of resolution of the complaint. All complaints will be annotated on a Complaint Log. The complaint log instructions detail what information is gathered, such as:
    1. The date the complaint was received;
    2. The name and address of the complainant; category of complainant (i.e., employee, applicant, participant, client or organization);
    3. Status of the complaint;
    4. If this was a DOL funded program;
    5. Date of alleged discrimination;
    6. The basis/issue(s) of complaint;
    7. The name and address of the respondent; category of respondent (service provider, administrative entity, grant recipient or private employer);
    8. If the complainant is a WIOA recipient;
    9. Disposition of complaint;
    10. Date and results of determination; and
    11. Was ADR used? (Yes/No)